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Order Help

My order has been stuck in transit, what should I do?

If your order is stuck in transit, it could be due to delays with the carrier, such as severe weather. We recommend checking the tracking details to monitor your order's progress. If the issue persists, our team can investigate and prioritize your or

How do I address an issue where my discount code was not applied?

If your discount code did not apply to your purchase, please reach out to us with your order number and the discount code you attempted to use.

What should I do if my order arrives damaged?

If your shipment was damaged in transit, you will be required to submit photos in order to become eligible for reimbursement. Tell us your name, the order number, and which items you received. Our team will attempt to resolve the issue.

Can I return or exchange perishable items?

Due to the perishable nature of our products, we are unable to accept returns or exchanges for refund.

How can I track my order?

After your order has shipped, you will receive an email with tracking information. Please allow a short time for the tracking details to update once they've been provided by the carrier.